Vodafone Welcome Page

As a part of the “Welcome@Vodafone” service, we welcome the customer with a personalized welcome page. Objective is to settle all relevant questions and enable them to acquaint themselves with the self service portal “MeinVodafone”.

Role

  • Senior UX Designer

Awards & Mentions

  • Annual Multimedia 2016 | Silver

Eindrücke

Tools


Design Thinking

IDEATION USER INSIGHTS COMPETITORS AUDIT CONTENT AUDIT CARD SORTING USABILITY TESTING PROCESS FLOW CUSTOMER JOURNEY CUSTOMER LIFECYCLE WIREFFRAME


Prototyping

AXURE QC ORIGAMI PIXATE


Touchpoint

RESPONSIVE WEBSITE